FAQs

What is the Ready Rocker?

We improved the age-old act of rocking by providing a more affordable, convenient, and portable option to turn virtually any furniture or seating scenario into a rocking solution. Chairs, booths, beds, and even airplane seats all instantly and conveniently convert into an effective rocker. With a fully adjustable force, users can customize the tension and bounce to find the perfect rock level with the simple twist of a dial.

How portable is the Ready Rocker?

The Ready Rocker is the world's first and only patented portable rocker. Its unique design and size allow for it to be easily transported with you wherever you go. It even fits in a standard carry-on suitcase!

Can the Ready Rocker be used in all chairs?

The Ready Rocker can be used as long as the chair is 4-legged and cannot be moved when you lean back with your full upper body weight. Make sure your chair or bench has enough room for both you and your rocker to sit securely and comfortably. Standard seat depths work well for most individuals, but extra room/deeper seating makes rocking more fun!

Who can use the Ready Rocker?

The Ready Rocker is for ADULT USE ONLY, NOT FOR USE BY CHILDREN.

The Ready Rocker CHILD and JUNIOR sizes can be used by children under adult supervision.

How do I use the Ready Rocker?

Please reference the "How It Works" page to learn more.

Can I use my Ready Rocker on an airplane?

The Ready Rocker can fit in most carry-ons and be used on a plane. Since different airlines have different seat widths and depths please check with you preferred airline to ensure that the Ready Rocker will fit in your seat. Standard seat depths work well for most individuals, but extra room/deeper seating makes rocking more fun!

What is the return/exchange policy?

30 DAY ROCK RISK-FREE GUARANTEE: 

Try the Ready Rocker wherever you want – in bed, around the house and on the go. If you don’t love it, simply send it back. 

RETURN/EXCHANGE POLICY: 

Products purchased from readyrocker.com are eligible for return and are accepted up to 30 days from the shipping date. Returns should be returned in the original packaging and in “like new” condition to receive a product refund. 

To receive a prepaid return label, please click here and fill out the appropriate information for your return. Please note that you will need to enter you order number as well as the email address used for your order. Once your return request is submitted, a member from our customer support team will review and process it. 

Your product refund will be processed within 7 business days after your return is received. You will receive an email confirmation once your return is processed. Please keep in mind that it may take several business days for you to see your product refund reflected on your credit card statement.

You will receive real-time updates with your return via email. Should you have questions, please don’t hesitate to email us at hello@readyrocker.com.

What should I do if my Ready Rocker is damaged or broken?

Your Ready Rocker is guaranteed to be free from any manufacturing defects for a period of 1 year from the date of purchase under normal use and provided it is used in compliance with the instructions.

If you believe your Ready Rocker is eligible for replacement under our 1 Year Limited Warranty Policy, please submit an inquiry here or by emailing hello@readyrocker.com. Please make sure you send photos and make sure to mention your order number and the email used when placing your order in your correspondence. Our fulfillment team will look into to this and get back to you as soon as possible.

How do I cancel my order?

You can cancel your order if it hasn't shipped.

Inquiries such as this need to be reviewed by our fulfillment team. You can request a cancellation by submitting an inquiry here or by emailing hello@readyrocker.com. Please make sure to mention your order number and the email used when placing your order in your correspondence.

When will I receive my refund?

Your refund will be processed within 7 business days after your return is received in the original packaging. You will receive an email confirmation once your return is processed. Please keep in mind that it may take several business days for you to see your refund reflected on your credit card statement.

Is there a warranty?

1 YEAR LIMITED WARRANTY:

Your Rocking Inc.® product is guaranteed to be free from any manufacturing defects for a period of 1 year from the date of purchase under normal use and provided it is used in compliance with the instructions. 

Note: THIS WARRANTY IS GIVEN IN ADDITION TO AND DOES NOT AFFECT YOUR STATUTORY RIGHTS and is only applicable to product purchased from an authorized Rocking Inc.® retailer. Please note that because we are unable to control the quality of our products sold by unauthorized sellers, the Rocking Inc.® Limited Warranty is not available for products purchased from unauthorized sellers.

Should a defect be found, please return the product to the authorized Rocking Inc.® retailer from whom the product was purchased or directly to the company. If the product was purchased on readyrocker.com or rockermama.com, please contact hello@readyrocker.com for instructions on where to return the product. You can also find the company information on readyrocker.com

Repair/replacement under the warranty will only be carried out if accompanied by proof of purchase issued by an authorized Rocking Inc.® retailer. 

Rocking Inc.® will either repair, or at our option, replace free of charge any parts necessary to correct any defects in material or workmanship which occur during the warranty period. 

Please note that this limited warranty will not be applicable if: 

-You fail to maintain the product in accordance with this owner’s manual. Please refer to the warnings and best use sections for the maintenance requirements.

-Damage is caused by you or any third party. 

-The product is faulty due to general wear and tear which is a result of everyday use. 

-The product is damaged as a result of an accident.

Please refer to the warnings and best use sections of this manual for proper use. 

We warrant that all Rocking Inc.® products will be free from material defects, damage caused by improper care prior to the time of purchase, and workmanship defects for one year from the date of purchase. This warranty does not cover normal wear or damage from misuse, abuse, improper storage and handling, failure to follow the instructions on accident, unauthorized repair, or alteration. 

The warranty expressly disclaims liability for incidental, special, and consequential damages of any nature. Any implied warranty arising by operation of law shall be limited in operation to the term of this warranty unless specifically covered by your national and/or local statutory rights. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights based on your state/province of residence.

This limited warranty is offered by: 

Rocking Inc.®

2222 Ponce De Leon Blvd, Suite 300 Coral Gables, FL, 33134 USA

1-833-4ROCKER



THE READY ROCKER® IS PATENTED - U.S. PATENT NO. 10,433,643. ADDITIONAL PATENTS PENDING. READY ROCKER®, ROCKERMAMA®, MIRACLE IN MOTION®, AND ROCKING. REINVENTED.® ARE TRADEMARKS OF ROCKING INC.®

If you have any questions or comments, we encourage you to contact us.

 


How long does the actual shipping take?

Once an order is placed, it should take up to 1 business day to ship out your order.

Standard US delivery through FedEx typically takes 1-4 business days, depending on the distance from our distribution center. Please note that orders will be shipped based on individual product availability and timing is not guaranteed. To see additional information and a shipping map from our warehouses please click here.

As well, we offer the following expedited shipping options:

FedEx 2 Day (2 Business Days)

FedEx Standard Overnight (1 Business Day)

If you have any questions regarding your order or shipping, please submit an inquiry here or by emailing hello@readyrocker.com. Please mention your order number and the email used when placing your order in your correspondence.  

Where do you ship?

We currently ship to all 50 US States. We do NOT ship to APO, FPO or PO Boxes.

How do I track my order?

Once your order ships, a tracking number will be sent to the email you provided during checkout.

The tracking number provided shows that my order was delivered but I haven’t received it?

Inquiries such as this need to be reviewed by our fulfillment team. You can submit an inquiry here or by emailing hello@readyrocker.com. Please make sure to mention your order number and the email used when placing your order in your correspondence.

Can I change my delivery address or expedite my order?

Yes, you can change your delivery address or expedite your order if it hasn’t shipped.

Inquiries such as this need to be reviewed by our fulfillment team. You can submit an inquiry here or by emailing hello@readyrocker.com. Please make sure to mention your order number and the email used when placing your order in your correspondence.

What payment methods do you take?

Rocking Inc accepts a variety of payment methods including: Visa, Mastercard, American Express, Discover, Apple Pay and PayPal. As well, we also offer affirm.

Where is the Ready Rocker made?

The Ready Rocker is designed, produced and packaged in the USA, Philippines, and Mexico.

How should I clean my Ready Rocker?

Wipe away spills immediately to prevent staining. Spot clean with mild soap and water. Do not saturate material. Do not machine wash/dry.

Is the Ready Rocker patented?

Yes, the Ready Rocker® is (utility) patented – U.S. PATENT NO. 10,433,643. Additional patents pending.

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