Returns & Exchanges

 

30 DAY ROCK RISK-FREE GUARANTEE: 

Try the Ready Rocker wherever you want – in bed, around the house and on the go. If you don’t love it, simply send it back. 

 

RETURN/EXCHANGE POLICY: 

Products purchased from readyrocker.com are eligible for return and are accepted up to 30 days from the shipping date. Returns should be returned in the original packaging and in “like new” condition to receive a product refund. 

To receive a prepaid return label, please click here and fill out the appropriate information for your return. Please note that you will need to enter you order number as well as the email address used for your order. Once your return request is submitted, a member from our customer support team will review and process it. 

Your product refund will be processed within 7 business days after your return is received. You will receive an email confirmation once your return is processed. Please keep in mind that it may take several business days for you to see your product refund reflected on your credit card statement.

You will receive real-time updates with your return via email. Should you have questions, please don’t hesitate to email us at hello@readyrocker.com.
 

1 YEAR LIMITED WARRANTY:

Your Rocking Inc.® product is guaranteed to be free from any manufacturing defects for a period of 1 year from the date of purchase under normal use and provided it is used in compliance with the instructions. 

Note: THIS WARRANTY IS GIVEN IN ADDITION TO AND DOES NOT AFFECT YOUR STATUTORY RIGHTS and is only applicable to product purchased from an authorized Rocking Inc.® retailer. Please note that because we are unable to control the quality of our products sold by unauthorized sellers, the Rocking Inc.® Limited Warranty is not available for products purchased from unauthorized sellers.

Should a defect be found, please return the product to the authorized Rocking Inc.® retailer from whom the product was purchased or directly to the company. If the product was purchased on readyrocker.com or rockermama.com, please contact hello@readyrocker.com for instructions on where to return the product. You can also find the company information on readyrocker.com. 

Repair/replacement under the warranty will only be carried out if accompanied by proof of purchase issued by an authorized Rocking Inc.® retailer. 

Rocking Inc.® will either repair, or at our option, replace free of charge any parts necessary to correct any defects in material or workmanship which occur during the warranty period. 

Please note that this limited warranty will not be applicable if: 
• You fail to maintain the product in accordance with this owner’s manual. Please refer to the warnings and best use sections for the maintenance requirements. 
• Damage is caused by you or any third party. 
• The product is faulty due to general wear and tear which is a result of everyday use. 
• The product is damaged as a result of an accident.

Please refer to the warnings and best use sections of this manual for proper use. 

We warrant that all Rocking Inc.® products will be free from material defects, damage caused by improper care prior to the time of purchase, and workmanship defects for one year from the date of purchase. This warranty does not cover normal wear or damage from misuse, abuse, improper storage and handling, failure to follow the instructions on accident, unauthorized repair, or alteration. 

The warranty expressly disclaims liability for incidental, special, and consequential damages of any nature. Any implied warranty arising by operation of law shall be limited in operation to the term of this warranty unless specifically covered by your national and/or local statutory rights. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights based on your state/province of residence.

This limited warranty is offered by: 
Rocking Inc.®
2222 Ponce De Leon Blvd, Suite 300 
Coral Gables, FL, 33134 USA
1-833-4ROCKER


THE READY ROCKER® IS PATENTED - U.S. PATENT NO. 10,433,643. ADDITIONAL PATENTS PENDING. READY ROCKER®, ROCKERMAMA®, MIRACLE IN MOTION®, AND ROCKING. REINVENTED.® ARE TRADEMARKS OF ROCKING INC.®

If you have any questions or comments, we encourage you to contact us.

 

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