Returns & Exchanges

 

RETURN/EXCHANGE POLICY:

Products purchased from readyrocker.com are eligible for return or exchange within 30 days from the shipping date. The product must be in new and unused condition in the original packaging. All product parts and packaging materials must be returned to receive a refund. Rocking Inc will provide a prepaid return label. Once received at our warehouse, the product will be inspected for condition and complete contents. We reserve the right to refuse a return and deny credit if the return or exchange fails inspection. Also, please note that if your return or exchange passes inspection then you will be given a refund minus a $10 restocking fee.

 

1 YEAR LIMITED WARRANTY

Your Rocking Inc.® product is guaranteed to be free from any manufacturing defects for a period of 1 year from the date of purchase under normal use and provided it is used in compliance with the instructions.

Note: THIS WARRANTY IS GIVEN IN ADDITION TO AND DOES NOT AFFECT YOUR STATUTORY RIGHTS and is only applicable to product purchased from an authorized Rocking Inc.® retailer.

Should a defect be found, please return the product to the authorized Rocking Inc.® retailer from whom the product was purchased or directly to the company. If the product was purchased on rockermama.com or readyrocker.com please contact hello@readyrocker.com for instructions on where to return the product. You can also find the company information on readyrocker.com.

Repair/replacement under the warranty will only be carried out if accompanied by proof of purchase issued by an authorized Rocking Inc.® retailer.

Rocking Inc.® will either repair, or at our option, replace free of charge any parts necessary to correct any defects in material or workmanship which occur during the warranty period.

Please note that this limited warranty will not be applicable if:

You fail to maintain the product in accordance with this owner's manual. Please refer to the warnings and best use sections for the maintenance requirements.Damage is caused by you or any third party.The product is faulty due to general wear and tear which is a result of everyday use.The product is damaged as a result of an accident.

Please refer to the warnings and best use sections of this manual for proper use.

Note: The high-quality fabrics in your Rocking Inc.® product have been selected to provide excellent service when subject to normal use; however, this warranty does not cover damage or discoloration due to prolonged exposure to either harsh weather or to prolonged sunlight.

The warranty expressly disclaims liability for incidental, special, and consequential damages of any nature. Any implied warranty arising by operation of law shall be limited in operation to the term of this warranty unless specifically covered by your national and/or local statutory rights. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights based on your state/province of residence.

This limited warranty is offered by: 

Rocking Inc.® 

1240 Rosecrans Ave 

Suite 120 

Manhattan Beach, CA 90266 USA

 

THE READY ROCKER® IS (UTILITY) PATENTED - U.S. PATENT NO. 10,433,643. ADDITIONAL PATENTS PENDING. READY ROCKER®, ROCKERMAMA®, MIRACLE IN MOTION®, AND ROCKING. REINVENTED.® ARE TRADEMARKS OF ROCKING INC.®

icon-chat-light

This site uses cookies which allow us to give you the best browsing experience possible

Cookies are files stored in your browser and are used by most websites to help personalize your web experience. By continuing to use our website without changing settings, you are agreeing to our use of cookies. To find out more, please visit our Privacy Policy.

Accept